Quality Management Systems

The Quality Management Systems gives guidelines on the performance improvement of an organization based on a process approach looking for the satisfaction of the customers and interested parts needs and expectations to achieve a competitive advantage in medium and long term in an effective and efficient manner.

  • Quality Management Systems under the ISO and HACCP (Food safety) standards.
  • Quality Management Systems under NTC-6001 standard for PYMES – Management model for micro, small and medium enterprises.
  • Lean Six Sigma (Six Sigma y Lean Manufacturing): Tool to optimize processes and costs saving in the organization.

Documentary Support: Documents preparation for the Quality Management System of the organization and its release and training for a successful implementation.

AUDITS

Evaluation and diagnosis of the current Quality Management System focus on the processes improvement through:

  • Organization data collection
  • Previous meetings with the staff to be audited
  • Audit process
  • Findings to develop the improvement plan

This planning will allow the organization to guide the practices for its processes improvement to guarantee an effective implementation and a successful maintenance of the quality management system.

CONSULTING IN QUALITY MANAGEMENT SYSTEMS

Tools and methodologies according to the needs of the organization for the implementation and improvement of its quality management system based on process and human resource management (functions manual, staff training and organizational structure).

Process Improvement Methodologies:

  • Failure mode and effect analysis (FMEA).
  • Quality function deployment (QFD).
  • Balanced Scorecard (BSC).
  • 5s.
  • Total productive maintenance (TPM).
  • Cost of poor quality (COPQ).
  • Kaizen (Continuous improvement)
  • Lean Six Sigma: GREEN BELT Consulting
  • Time and motion Study

TRAININGS

Staff training processes for their growth and development to improve their competitiveness and the quality management system performance focus on:

  • Process management
  • Analysis for continuous improvement
  • Managing corrective and preventive action (CAPA)
  • Human resources management
  • Strategic direction.
  • Performance indicators (Balanced Score Card).
  • Regulatory affairs management